Ready to answer your questions and guide your choices
get in touch
We’re here to answer your questions and listen to your suggestions.
Philippines
36 Maroon St.
Marikina City
(+63) 9666950465
Frequently Asked Questions
How long does delivery take?
Most items ship within 2-3 weeks. We’ll provide tracking information and keep you updated throughout the process.
Do I need an electrician to install SmarTahanan devices? Is it hard to set up for non-tech-savvy people?
Not at all! Our smart home devices (such as smart bulbs, smart plugs, and Wi-Fi cameras) are specifically designed for beginners and require zero technical expertise. You can easily set them up using just your smartphone and home Wi-Fi.
What’s your return policy?
We offer a 30-day. Since we’re committed to sustainability, returned pieces are refurbished and donated to local charities when possible.
Will these smart devices work with my existing home Wi-Fi and local appliances? Do I need a high-speed internet plan?
Yes, they will work perfectly! Our devices are thoroughly tested to match standard Philippine household specifications:
Have additional inquiries?
We are here to help. Let’s engage in a conversation.